Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy details how we collect, use, and protect your information.

Last Updated: January 2025•Version: v1.0

Introduction

WAKUKU.life (hereinafter referred to as "we") deeply understands the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information.

We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: principle of responsibility consistency, principle of clear purpose, principle of choice and consent, principle of minimum adequacy, principle of security assurance, principle of subject participation, principle of openness and transparency, etc.

Information We Collect

Information You Provide

Contact information such as name, email address, phone number when registering an account
Transaction information such as shipping address and payment information when purchasing products
Personal information and preferences when participating in activities
Feedback, comments, or other information when contacting us

Automatically Collected Information

Device information: device model, operating system, browser type, IP address, etc.
Usage information: access time, pages viewed, click behavior, search queries, etc.
Location information: approximate geographic location based on IP address
Information collected through cookies and similar technologies

How We Use Your Information

The information we collect will be used for the following purposes:

Provide, maintain, and improve our services
Process your orders and payments
Send service notifications, updates, and marketing information (with your consent)
Provide customer support and respond to your requests
Conduct data analysis to improve user experience
Prevent fraud and ensure website security
Comply with legal and regulatory requirements

Information Sharing

We will not sell, rent, or otherwise disclose your personal information unless otherwise provided in this policy or with your explicit consent.

Third-Party Service Providers

We may share information with trusted third-party service providers to help us provide and improve services, such as payment processing, logistics delivery, data analysis, etc. These service providers must comply with strict confidentiality obligations.

Legal Requirements

We may disclose your information in the following circumstances: compliance with laws and regulations, response to government requests, protection of our rights and property, protection of user safety in emergency situations, etc.

Data Security

We adopt industry-standard security measures to protect your personal information:

Use encryption technology to protect data transmission and storage
Implement access control and authentication mechanisms
Conduct regular security audits and vulnerability scans
Provide data protection training to employees
Establish data breach emergency response mechanisms

Your Rights

According to applicable laws and regulations, you have the following rights:

Right of access: understand your personal information that we collect
Right of rectification: request correction of inaccurate or incomplete personal information
Right of erasure: request deletion of your personal information in specific circumstances
Right to restrict processing: restrict our processing of your personal information in specific circumstances
Right to data portability: receive your personal information in a structured, commonly used, and machine-readable format
Right to object: object to our processing of your personal information based on legitimate interests

Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us through the following methods:

Email: hello@wakuku.life

Response Time: We will respond within 15 working days after receiving your request

Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified to you through website announcements, email notifications, etc. We recommend that you regularly review this policy to understand the latest information.

This privacy policy is effective from January 1, 2025.